Frequently Asked Questions

Since this is a totally new website, logins for the site have been created anew as well. The email address that we have on file for you will be your new username and you will use the procedure below to set your password.

Please read through this procedure before beginning the process:

1. Click once on the button RESET YOUR PASSWORD below. 
2. This will take you to a page titled RESET YOUR PASSWORD.
3. Enter your email address in the YOUR EMAIL field. Then, in the CODE field, enter the letters, numbers and symbols shown in the anti-spam image.
4. Click the SUBMIT button. If your email address is not on file, you will see an error message. Otherwise the system will send you an email with a link to reset your password. Remember to check your JUNK/SPAM folders if the email does not appear in your mailbox shortly.
5. In the email, you will see a link. Click on the link. If the link is not clickable, copy and paste the entire link into your web browser.
6. This will take you to a page titled Reset Your Password.
7. On this page, enter your desired password and then confirm the password in the second field. Click SUBMIT to finalize the process.
8. Assuming both fields match, you will see a confirmation of the change. You can now login with your email address and the new password.

RESET YOUR PASSWORD

If we do not have an email on file for you, you will need to call the office to provide an email address for your membership.

Many of the resources of the new ATA website are available without being logged in. However, members will want to log in to shop and when accessing Topical Time. Also, there are plans for future additions that will require members to log in for access.

Before you can log in, you will need request your new login using the SETTING YOUR PASSWORD procedure documented on this page. Essentially this process is your way to set a password of your choosing. Please note that you will not be able to login until you have gone through that procedure.

After setting your password, you can log into the site using the procedure below. Please note, you can log in from ANY page in the site by clicking the LOG IN button that appears near the top left of every page in the website.

1. To log in, click the LOG IN button below or at the top right of any page in the site.
   
   Log In
   
   
2. The LOG IN page will have a field for your email address and your password. Enter both and then click LOG IN.
   
   
3. If your entries are correct, you will be logged in. Otherwise the system will present an error message and you will need to try again.

Whenever you are on the ATA website, you can see if you are logged in by looking at the top right corner of any page. If you see your name, a CHANGE PASSWORD link and the LOG OUT link, you are currently logged in. If you see the LOG IN button, you are NOT logged into the site.

1. The search tool is available in the top right corner of each website page.
   
   
   
2. Type the text you want to search into the search field (see image below). For this example, we will search for the text "album pages" - a commonly requested resource from the ATA website.
   
   
   
3. When you enter your search text, if a web resource exists that directly matches the text, the site will show you that resource as an immediate result. The example above shows a search for "album pages" returning a result for a matching page. This can also occur for events and news articles.
   
   
4. You can click on that page, continue typing more text, or click the link to search the text you have entered, in this case 'album pages.'
   
   
5. If you click SEARCH FOR 'ALBUM PAGES,' the site will search for and show you links for every page or resource that includes both of those words. For this search the site will show every occurrence with both words, even if the words are not together on the page.
   
   
6. To search for only occurrences of "album pages" where the words appear together, type your search using the quotation marks as shown below.
   
   

Members can now update their profile online. This will enable you to keep your your mailing address current, add new topical interests, and much more. Because the membership profile is so extensive, the procedure below will cover only how to access and edit your profile.

Please note, certain fields in your profile are mandatory and must contain valid entries. If you delete information from mandatory files in your profile, you will not be able to save your profile updates until these fields have been corrected. Please ensure that address changes are complete and accurate so that we are able to reach you via mail, especially if you receive a printed copy of Topical Time.

In order to access your profile, you will need to be able to log into the site. Please see the process documented above for instructions on how to log in.

1. The log in button is available in the top right corner of each website page. Click that button and complete the process of logging in to access your profile.
   
   
2. Once you have successfully logged into the site, you will see your name above the search field toward the top right corner of each page of the site. In our example image below, the imaginary member, Jean Topicalist, is logged in. 
   
   
3. To edit your profile, click once on your name. This will open the profile section of the site and will display the basic information on file for you as a member. The top portion of the profile page (shown below) includes links to each area of your information.
   
   
   
4. Click once on EDIT PROFILE to change any of the member-accessible details. You will be able to update your contact information, your privacy settings and you choice of which emails to receive from ATA (see below).
   
   
   
5. When you have finished editing your information. Click the SAVE button to store the changes.

By default, all members' profile information is set to fully private. No one can see any detail about you. You can change privacy settings in your profile, but please be aware that these settings can make your information available to members and/or any visitor to the website.

The new incorporates a simple online store. This system is very simple compared to the complex and powerful stores that retailers and for-profit businesses use. Consequently, some of the advanced features to which savvy online shoppers are accustomed may not be available in the ATA Web Store. However, the site is secure and offers some advantages not available even in Amazon.com - like offline payments.

1. To browse the store, click ATA Store in the main site menu or select one of the store departments (shown in the image below). Clicking on ATA Store will show you a small selection of the items in each category, click on the category name (like "Handbooks and Publications") will show you all of the products in that category.
   
   
   
2. On either the main store page or a category page, click on any store item to see the full product details including descriptions, additional images and shipping information. Most items are listed with domestic (USA) shipping included. International customers can still order, but we will contact you to make arrangements for the actual shipping costs.
   
   
3. Many items in the store have a member discount on the price. In order to take advantage of this membership benefit, you must log in BEFORE placing the item in your shopping cart. Click here for help with the login process.
   
   
4. In the detail view, indicate a desired quantity to order and then click once on the ADD TO CART button. The store will add the item to your cart but will not change your page view. The VIEW CART button beside ADD TO CART will now show the number of items in your cart.
   
   
5. Click once on the VIEW CART button. The cart page will display a list of all of the items you have added to your shopping cart with a summary of the price. You can adjust quantities and remove items from your cart here. To continue shopping, click once on the CONTINUE SHOPPING button. To checkout, click once on the PROCEED TO CHECKOUT button.
   
   
6. If you are logged in, the information required for checkout will be auto-filled with the information from your profile. The first check out screen is for billing details, click CONTINUE to proceed.
   
   
7. The next screen will require your shipping information. If you are shipping the product to a US address, the default shipping information ($0.00 |Domestic (USA) Shipping) does not need to be changed. If you are shipping to an address outside of the US, please select the International Shipping option. This will add the minimum additional charge for international addresses. If you enter an international address, we will contact you to discuss the additional shipping costs for your order. Enter the shipping address and then click once on the CONTINUE button to proceed.
   
   
8. The next screen will be a confirmation of your order including the products, the billing information, and the shipping address. If you need to make any changes, click the BACK button near the bottom of the page to return to the previous checkout pages. You can add comments to your order if needed.
   
   
9. To finalize your order, click the I'M NOT A ROBOT window to complete the anti-spam verification. You can then choose to pay securely online or have an invoice sent to you. PAY ONLINE will take you to PayPal where you can pay with a major credit card or your PayPal account. You are not required to have or create a PayPal account to pay online.
   
   
10. If you choose the INVOICE ME option, you will immediately see a screen with the invoice details. Please print this screen and send the printout with your check for payment. If you change your mind and wish to pay online, the invoice screen will include a button to pay online. Please note, invoiced orders will ship only after payment is received.

You will receive an email confirmation of your order and another email when the orders has been fulfilled/shipped.